CELEBRATING 25 YEARS OF BUSINESS EXCELLENCE!!
CELEBRATING 25 YEARS OF BUSINESS EXCELLENCE!!
Celebrating 25 years of providing Innovative Benefits Solutions, Financial Security through insurance products and Third-Party Administration Services! We remain committed to dedicated leadership in our industry and our organization and to unwavering commitment to excellence. Together, we will strengthen the foundation of this remarkable business, ensuring its continued success and its ability to thrive for future generations.
Through personalized service, expert guidance, and innovative strategies, we strive to build lasting relationships and deliver value-driven insurance solutions that prioritize the well-being and financial security of our clients.
At Health Risk Services we are dedicated to our mission of simplifying the complexities of insurance,
ensuring accessibility, affordability, and reliability in every plan we offer.
By fostering a culture of innovation, collaboration, and unwavering commitment to client satisfaction, we aspire to set new standards of excellence in the insurance brokerage industry.
At Health Risk Services, we are dedicated to our vision of being the catalyst for positive change, enriching the lives of employers and employees through tailored group benefits plans that pave the way for a secure and prosperous future.
We focus on building long-term relationships with our clients and delight in exceeding their expectations. Our clients are at the heart of every decision we make…decisions to ultimately benefit the client.
We embrace change and are always looking for new ways to grow our organization and ourselves. Change means looking “looking and working outside the box” with the means and willingness to allow the unique and customized to happen.
Innovation is deeply engrained into the soul of the company contributing to its corporate culture and creativity. In partnering with our clients, we combine traditional values with innovative products and ideas to deliver unparalleled service.
I am an abundant person. I deserve my abundance because I am easily able to both give and receive it. I allow abundance in all areas of my life by respecting my own self-worth and that of all others. I am rewarded to the level that I create abundance for others, and I accept that abundance only shows up in my life to the level at which I show up.
I am accountable for my own choices, decisions and actions and any results thereof. I know that for things to change, I first must change. I hold steadfast to my commitments to clients, the team, HRS and myself. I deliver on all my promises and take responsibility for broken agreements and act quickly to resolve them.
I strive for a balanced approach to life remembering that my work, physical, social, spiritual and family aspects are all equally important. I complete my work and my most important tasks first so that I can have quality time to myself, with my family and to renew my soul. My balance allows me to have a positive attitude both personally and professionally while working with HRS team and our potential, new and existing clients.
I obsess about our client’s results and experience. I listen to our clients and understand that client experience is the key to everything we do. No detail is too small. Client results are everything.
I am committed to the entire Corporate Philosophy of HRS that includes it’s Mission and Vision Statements, it’s Corporate Values and Culture, Corporate Strategy and Future Growth. I will always recommend our products and services to potential, new and existing clients. I will always focus on the “big picture” of HRS when dealing with both my team and our clients.
I speak positively of my fellow team members, our clients and HRS in both public and private. I speak with purpose using empowering and positive conversation and I discourage negative comments and hearsay…I remind my team to do the same. I assure that any communication with my team or company clients whether written or verbal is always professional, respectful and correctly interpreted. I take responsibility for my reactions to communication with me by others as well as the reaction of others to my manner of communication with them. I am open and receptive to two-way communication.
I am consistent in my thoughts, words and actions so my teammates and company clients can feel comfortable in always dealing with me. I am disciplined in my work, so my results, growth and successes are consistent.
I am committed to constantly educating myself on company product, industry change and information, technology, technological enhancements & efficient methods of implementation. I am committed to constantly improving myself both professionally and personally through continual education. I am committed to constantly educating my teammates to findings that will assist them in the successful completion of their responsibilities and to the future growth of HRS. I am committed to constantly educating our clients to our products and services.
Good is my enemy…Excellence is my motto. There are no boundaries to my potential achievement. I look for ways to do more with less and stay on a path of constant and never-ending improvement and innovation. As I strive to be great and realize my potential I also seek to inspire others to do the same. I always deliver products and services of exceptional quality that add value to all involved for the long term.
I believe if you love what you do you will never work a day in your life. I view my life as a journey to be enjoyed an appreciated. I take pride in creating an atmosphere of fun and happiness at work so that both my teammates and our clients can enjoy our environment. Smiling is mandatory.
I am truly a grateful person. I say, “thank you” and show appreciation often and in many ways, so that all around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and the wins of my clients and my team.
I understand HRS’s Philosophy and know it to be the essence of our success. I am always looking to improve our client experience, our client results, HRS results and myself. I welcome new ideas with an open mind and filter innovations through our core philosophy; ensuring foremost that they are value-added. I believe in continual growth and doing things not to be different, but to be better.
I always speak the truth. I am consistent in my thoughts, words and actions. I always deliver what I promise. I hold myself and my teammates true to the Company Philosophy. I strive to achieve the highest possible standards with respect to my work environment and the client experience & results.
I believe that a title does not make a leader; all employees of HRS are expected to lead by example in our thoughts, words and actions. I understand that with opportunity comes responsibility. I support and encourage by default. I do whatever I can to help ensure the team is always functioning above the line.
I take full ownership in the success or failure of HRS goals and results as well as the goals and results of our clients, remembering that I am not a spectator, but a critical engineer of both. I understand that we are all part of each other’s and HRS’s triumphs and failures, and therefore without question, I do my part to ensure the team, HRS, and the results achieved are something to be proud of. I do my best to take full ownership in everything I do and to be accountable for my actions and responsible for their outcomes whether good or bad. I take full ownership of my attitude on a day to day basis realizing that it is imperative that I demonstrate a positive attitude while working with my teammates and our potential, new & existing clients.
I understand that to be Passionate about what I do I must first believe in and love what I do. I realize that I must focus on my passions in both my personal and professional life and then match them as closely as possible to my responsibilities at HRS. I endeavor to grow more and more passionate about my results, successes and growth of HRS and I appreciate that in turn, my passion can become infectious for both my teammates and our clients.
I show respect and consideration for my teammates, our clients, HRS and myself. I respect the entire HRS Philosophy and Points of Culture. I respect that within the boundaries of our philosophy, people – whether our teammates or our clients – are different and I always acknowledge and accept those differences.
I totally focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win, assist others to win and allow others to win. At all times I display my inner pride, prosperity, competence and personal confidence. I am a successful person. I will continue to be a passionate teammate on the successful team of HRS as we all embrace the past, present and future successes of the company.
I always look to the system for a solution. If a challenge arises I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution. I follow the system exactly until a new system is introduced and implemented. I suggest system improvements at my first opportunity.
I understand the strength and importance of the “team”. Teamwork is what sets us apart from all others and it is how we achieve our greatness. I am a team player and a team leader. I work together for each other, doing whatever it takes to achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I am doing is not working.
President/Owner
Quote: Be the Best you can be, every day. – Abraham Lincoln
Word: Passionate
Inspiration: “I believe our choices define who we are. I’m inspired everyday to own my own choices and set my own direction. I also recognize that I own both the fruits and consequences of my decisions.”
Hello! I am Luene and I am so excited that you are visiting my Bio!
A little about me personally…I was born and raised in Medicine Hat, Alberta where I enjoyed my young life in the land of sun, heat & rattlesnakes. Everyone considered me to be the little “rebel” way back then and I don’t believe that I have changed much – I still love to challenge the “in the box” thinking. I am so fortunate to be blessed with 2 grown adult children and 3 amazing, and of course, “handsome” grandsons. They have all taught me so many of the life lessons that have shaped me into the strong and independent person I am today. My husband, family, friends and employees all continue to bring me love, joy and the desire to be the best I can be for them every day.
I am so fortunate to be blessed with 2 grown adult children and 3 amazing, and of course, “handsome” grandsons. They have all taught me so many of the life lessons that have shaped me into the strong and independent person I am today. My husband, family, friends and employees all continue to bring me love, joy and the desire to be the best I can be for them every day.
I am the founder of Health Risk Services (HRS), an entrepreneur, a driven insurance professional and a passionate leader. As the founder of HRS I have been driven to building an organization committed to providing a first-class Insurance Products Brokerage and Third-Party Administration Services company that meets the unique needs of clients across Canada.
As an entrepreneur, I have utilized my deep understanding of the complexity of insurance products to develop proprietary plans that provide unique and necessary coverage to my clients while also filling gaps in our industry. My flagship products include AMPlify and seCUREme, both of which you can check out on the website while you are here.
As an insurance professional of several decades, I have focused on learning products and understanding their complexities and am proud to be recognized as an expert in Disability insurance. Insurance is not only my ongoing career of choice; I also continue to mentor new advisors on their journey to success in this industry. I have also served my industry by sitting on the board of the Independent Financial Brokers for many years. I maintain a “client-first” philosophy, empowering client’s knowledge, ensuring that they make informed insurance decisions that align with their goals. Clients deserve tailored solutions!
As a leader, I believe in connecting with and supporting my staff, creating a collaborative and empathetic work environment. Through my hands on approach, I encourage my team to embody HRS’s core values of Empathy, Education and Empowerment. It is my desire to ensure that employees are feeling valued so that they are motivated to deliver exceptional service and experiences to our client’s every time they connect. At HRS, living by my motto fosters resilience, as it pushes all of us to strive for excellence, even in the face of setbacks, and there have certainly been many of those in the past 25 years! It becomes a daily challenge to surpass yesterday’s achievements, creating a sense of accomplishment and purpose. We celebrate even the smallest of successful and satisfying moments.
Whether in my personal or professional life, ‘being the best I can be every day’ drives me to embrace my potential and take ownership of my own journey.
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Insurance and Benefits Advisor
Quote: “Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” – Alberta Schweitzer
Word: Dedicated
Inspiration: This quote resonates with me as I navigate my professional life. For me, success isn’t merely about reaching targets or achieving milestones; it’s about finding fulfillment in my work and the relationships I build with my clients. When I’m genuinely passionate about empowering others through knowledge and tailored insurance solutions, I create a positive impact that extends beyond the office. This philosophy influences every aspect of my life, whether I’m enjoying time outdoors, engaging in sport, or appreciating precious moments with my daughter.
Bio: Hello, I’m Gavin. With over 10 years of experience as an insurance and benefits advisor, I’ve focused on life insurance, critical illness, and disability coverage. My entrepreneurial journey has led me to explore various business ventures that have shaped my understanding of the industry and the importance of tailored solutions.
I’m passionate about helping businesses enhance their employee benefits packages, ensuring they attract and retain top talent.
My decision to choose Health Risk Services as my business home was based on the fact that HRS is truly a boutique firm that values flexibility and creativity, allowing me to deliver customized solutions that truly meet my clients’ needs.
What drives me is the understanding that insurance isn’t just about policies—it’s about recognizing everyone’s unique situation and providing the best options for peace of mind. I’m committed to empowering my clients with the knowledge they need to make informed decisions about their health, financial welfare and security.
Outside of work, I enjoy spending time outdoors. Whether it’s camping, hitting the golf course, or staying active with baseball and skiing, I find balance in these activities. I’m also an avid sports fan, which keeps life interesting.
My recent baby daughter inspires me every day, reminding me to cherish the little moments and embrace life’s adventures.
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Insurance and Benefits Advisor
Quote: “Success is not final, failure is not fatal, it is the courage to continue that counts.” – Winston Churchill
Word: Resilient
Inspiration: Having watched my father battle Alzheimer’s for the last four years, I am committed to ensuring families are protected financially during difficult situations. I am driven by my personal experience to safeguard the well-being of my clients and their loved ones.
Bio: Hi I’m Lauren. My journey began in Calgary, where a passion for the outdoors and horses has been a constant in my life. My husband’s career in professional hockey took our family to 10 countries including North America, Europe, and beyond, offering me invaluable cultural and professional insights that now shape my approach to business and client support.
After years of travel, I am thrilled to be back home, building my career with Health Risk Services and laying down roots with my family in Calgary.
As a licensed benefits and pension advisor, I focus on delivering tailored group benefits and pension solutions to First Nations communities. I specialize in helping clients with pension rollovers from Registered Pension Plans (RPP) into personal investment accounts, offering them pathways to secure long-term financial stability.
I am also the co-owner of Pro Athlete Relocation, where I assist professional athletes with major life changes, including international relocations. I am a committed advocate for women in business, actively working to empower female entrepreneurs and support their professional growth and success.
Operations Manager
Quote: “You learn more from failure than from success. Don’t let it stop you. Failure builds character.” – Unknown
Word: Methodical
Inspiration: I like to push the envelope and try experiences that are outside of my comfort zone. I am always up for a challenge and new adventure.
Bio: Hello, I’m Jo-Anne, and as the Operations Manager at Health Risk, I have crafted a variety of processes and procedures to ensure our clients enjoy a smooth, positive journey with us. I like to think of my professional experience as a carefully balanced recipe, where I blend my skills and knowledge to refine and elevate our operations, enhancing the “dish” with every improvement.
Our operations team is dedicated to making client interactions with Health Risk Services as seamless and stress-free as possible. We’re proud of the collaborative environment we’ve created and are always ready to support wherever we’re needed, ensuring every client and member feels well cared for.
When I am not in the office, you can find me in my kitchen, climbing a mountain or planning my next adventure.
Claims and Client Care Specialist
Quote: “Great things are done by a series of small things brought together” – Vincent Van Gogh
Word: Integrity
Inspiration: Treat others the way you would like to be treated. Understanding that the respect, kindness, and patience we extend to others should mirror what we wish for ourselves. It’s about empathy, putting ourselves in the shoes of others, and recognizing the inherent value in every individual. Every small act of kindness and respect has the power to create meaningful connections which in turn create a stronger and more positive community.
Bio: Hi, I’m Juanita, and at Health Risk Services, I’m the first voice you hear when you reach out to our office. With a strong background in Customer Success, I focus on processing claims, answering questions about coverage, and finding solutions to any issues that arise. Working alongside my team, I’m dedicated to making sure every client has the best possible experience with us.
I take pride in being a “fixer” of problems, and I enjoy knowing that our collaborative efforts contribute to outstanding service.
Outside of work, I’m rooted in family values and love spending time with my adult children. Baking is a passion of mine, and I’m known in my neighbourhood for sharing homemade treats with friends and family.
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Benefits Administrator
Quote: “Negativity is the enemy of creativity” – D. Lynch
Word: Reciprocity
Inspiration: My greatest inspiration in life is my little daughter, whose curiosity and joy continually remind me of what truly matters in life.
Bio: Hello I am Alexander, I’ve always taken pride in my work as a Benefits Administrator, focusing on providing the best service possible while staying efficient and responsive to clients’ needs. I’m constantly driven to grow and improve, which is why I pursued my LQPP license—it’s important to me to keep learning and challenging myself every day. With a background in IT, I’m able to stay organized, adapt quickly, and handle complex tasks with ease. When I’m not working, you’ll often find me immersed in the world of classical music and modern jazz—two lifelong passions that bring me joy and inspiration.
Driven by a commitment to continuous learning and innovation, I thrive on exploring creative strategies to address challenges and deliver impactful results.
When I am not at work, I am most happy when I am surrounded by family and friends. Maybe watching some hockey or football, or perhaps even a good game of Mario Party (or Mortal Kombat.) I love a good game, and I am competitive to the core, although after years of losing said video games to my kids, I am gracious at accepting defeat as well.
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seCUREme Underwriter & Administration
Inspiration: “The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.” Theodore Roosevelt
Phil is an Insurance Professional with 35 years experience specializing in the design, placement, and management of leading-edge benefit plans for international organizations with globally mobile employees and individuals. His experience includes developing and implementing marketing and sales strategy and tools, proposal development for potential clients, and designing new products and services such as ‘branded’ individual products, association programs, reinsurance arrangements and high-risk placements.
With the advent of Health Risk’s creation of its proprietary seCUREme, Phil became instrumental in locating the applicable Insurance Company to Underwrite and hold the insurance paper for the product line.
Phil’s background includes more than three decades as a respected insurance professional with firms that include Citadel Assurance Company, Manulife Financial Group Benefits as a Group Claims Manager handling all lines of business. Working as a broker initially with Norfolk Mobility then leading MSH International (CANADA) sales, marketing and Client Services departments.
At Health Risk Services, Phil performs the following for seCUREme:
Phil welcomes the opportunity to provide you with your seCUREme quotations and policies!
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Health Risk Services is a progressive, dynamic and professional company offering a range of Employee Benefits, Self-Funded Benefit Plans, Corporate and Individual Insurance across Canada. We are based in Calgary, Alberta.
Our 25 years of success can be attributed to our team of knowledgeable and positive minded individuals who contribute towards the culture and enjoyable work atmosphere of the company. We pride ourselves on “thinking outside of the box” and welcome new team members who are willing and able to bring new and fresh thinking to the table!
In return for your contributions, Health Risk Services can offer you a promising, long-term and successful career with an above average comprehensive compensation package as it pertains to the position you are applying for. If you are looking for both the opportunity to contribute to and then receive the benefits of a successful company, please submit your resume to: [email protected]
We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.
All enquires and submitted resumes will be handled with the strictest of confidence.
Thank You for your interest in Health Risk Services!
Health Risk Services is seeking a dynamic and driven Employee Group Benefits Sales Advisor to join our team. This role involves developing and maintaining relationships with clients, understanding their needs, and providing tailored insurance and employee benefits solutions.
The ideal candidate will have a strong background in Group Benefits and Insurance sales, excellent communication skills, and a passion for helping businesses and individuals secure their financial futures.
We respectfully acknowledge that we are located on the traditional territories of many First Nations, Métis, and Inuit peoples who have cared for this land for generations. We honour their histories, languages, cultures, and ongoing contributions to our shared communities.
