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We have been working with Health Risk Services since our inception in 2004...they helped us to design a Health & Insurance Benefit package that works for us and our employees.

This design in one that is of best value for our staff and is easy to work with. Health Risk Services is and always has been accessible, provides the answers that we as Owners and our staff are looking for when required, provides turnaround times for claims and a level of service that overall is exceptional!

We would not hesitate to recommend using Health Risk Services to anyone looking to have a no hassle and positive experience in regard to your health, benefits and insurance needs!

I also wanted to truly say that Luene La Fountaine and the Health Risk staff have provided nothing but a positive experience for our company and has helped in being part of our success. It has really helped in retaining staff and showing them why we as a company wish to be a leader in regard to our health and benefit requirements and how we treat our staff.

Thanks again and we wish you and the Health Risk all the best in the future!

We are pleased to provide this testimony for Health Risk Services as the company chosen for our employee health benefit program. As a client of Health Risk Services since 2001, we have found Luene and her staff to be both knowledgeable and professional.

With the variety of plans and the multitude of options available, Luene’s experience and sound advice was helpful in choosing a plan which would best suit our company and employee requirements.

Our employees have stated that Health Risk is “supportive and informative regarding the coverage available and the actions required to process a claim”. They are “respectful”, “confidential” and “provide quick response to questions”.

Our expectations have been met and exceeded by the service provided and we look forward to our continued “healthy” relationship with Health Risk.

Luene La Fountaine, President of Health Risk Services Inc. had been advising the company we purchased for a number of years, so it was a natural choice to go directly through HRS for our health care management when we decided to implement our own private health care services plan.

As a result, we are now able to manage our health benefit costs by having the power to choose the level of coverage for individual aspects of the plan, enabling us to direct our premium funds to those areas our employees are asking for – therefore, providing a better service to ALL our employees!

Our experience with Health Risk Services has always been very positive. The response time to queries and the level of service in relation to reimbursement of claims has been second to none.

Would we recommend HRS to other friends, business associate or businesses? WE ALREADY HAVE!

Our company chose Health Risk Services as a cost-effective alternative to our previous insurance provider. Little did we know that HRS is also more efficient and cooperative than their competitors. They have the fastest turnaround time in the industry – our employees typically receive their reimbursements within 2 business days! In addition, employees that have traveled outside of Canada who needed coverage in an emergency were handled with great care – their needs were completely met.

Health Risk is compassionate and goes the extra mile to make what could be a trying time for some much less worrisome. Questions when asked are responded to in a very timely manner. HRS staff are well informed, pleasant and understanding.

We would HIGHLY recommend this company to anyone requiring a Private Health Services Plan.

I would like to take the time to offer you our appreciation for the outstanding service of Health Risk Services. Since January of 2008 our company has been utilizing HRS to manage our employee benefits plan, providing both valuable advice and excellent service.

In engaging the service of HRS, our goal was to provide our employee with a valuable benefits package which would assist us in attracting and retaining the best employees. We accomplished this goal by providing these employees with what we believe to be the best wellness program in our industry. The unique offering of HRS allowed us to customize our benefits program to meet the demands of the market and our employees, at a cost that was easy to accept.

The personal attention and the high level of customer service that we have received from HRS were beyond our expectations. Our employees quickly learned to utilize the expert advice and knowledge of HRS alleviating the demand on my time. The feedback we received from our employees was remarkable, commenting on how promptly claims were processed, with turnarounds within a day of submission. We have even received comments from the Dentists of some of our employees as to how promptly and efficiently claims are dealt with.

We would highly recommend Health Risk and your services to any organization attempting to balance the growing cost of benefits and wellness programs with providing your most valued asset, the coverage they deserve.